Order & Payment

Ordering at America Today is quick and easy. Your order becomes definite after the order confirmation via e-mail.

Ordering Quick & Easy

Step 1: Select your products

With the button ‘click and order’ you add products to your order. Would you like to order more items of a certain product, simply adjust the amount. With the ‘back’ button you can return to the web shop. Your shopping bag remains filled.

Are you absolutely, completely finished shopping? Well, obviously all good things should come to an end :-) Click on the ‘shopping bag’ at the top right of the screen and follow the next step.

Step 2: Choose your shipping address

We make online shopping as easy as possible, since you can have your order delivered in 4 different ways.

  1. Delivery to your home address:
  2. You can choose for a regular delivery or if you're never home during the day you can choose the evening delivery option and your package will be deliverd between 18.00 - 22.00.

  3. Delivery to another address than your home address:
  4. Have your order delivered where you would like, for example at your work or to a PO box. Enter the data for the delivery address.

  5. Delivery to one of the 2600 PostNL ServicePoints:
  6. Choose a PostNL ServicePoint near you and we will have it deliverd there. You can pick it up whenever you like.

  7. Collect your order from an America Today store:
  8. That is possible in any store. The store closest to your home address will appear initially (which we thought was quite handy), but you can also select another store, of course.

Step 3: Check your order

You can check to make sure your order is correct here. Check the amount, the size and the color. Are you sure you ordered ten sweatpants? Well, I suppose you’re right, they are fantastic. But if something is wrong with your order, you can change it in this step.

Step 4: payment

Choose your payment method. You can pay with IDeal, Klarna, America Today giftcard, Visa and Mastercard. Convenient and safe.

Cancel order

If you are having second thoughts about your order, don’t worry. You can cancel or change your order until you receive your order confirmation by email. Once you receive the order confirmation in your mailbox, you cannot cancel or change your order. Just wait until your order has been delivered. Once you receive the order, you can easily return it. Check out the exchange and returns page for all information.

My order

After we have received your order, you will receive an email with the order confirmation. This will include an overview of your order. Now there is no doubt: you have a very good taste! Haven’t you received an email with an order confirmation? Please contact our customer service.

Per order you can choose up to a maximum of ten items of the same product. The amount of different products per order is unlimited and as well as the amount of orders you place (per day, week, year) is unlimited. America Today will deliver while stocks last. We will deliver the orders to any address (or PO box) in the Netherlands and Belgium.

For an overview of your orders, please go to ‘my account’ and log in with your email address and password. Then click on the link and you’ll find an overview of your ‘orders’.

America Today Account

An America Today account makes shopping easier and quicker. When you create an account, we will save your personal data in our system. When you log in for your next order, your data will load automatically.


  • Shopping becomes easier and quicker.
  • You will have direct access to your personal data, which you can change, of course, at any moment.
  • You can view your placed order(s).
  • You can stay up-to-date with news and offers via the America Today newsletter.

In my account you can change your personal data, email address or password. Log in with your email address and password. Then click on the link ‘personal data’. You will see an overview page with fields where you can change your data. When changing your password you will need to enter your password twice in the indicated fields. Lastly, click on the ‘send’ button to save your data.

If you have lost your password, no worries, we can help. Click on the ‘forgot password’ link. You will automatically receive an email with a new password. If your email address has changed and you have forgotten your password, or if you receive an error message when trying to log in to your America Today account, please contact our customer service to restore your account.


You can pay with IDeal, Klarna, America Today giftcard, Visa and Mastercard..

You can pay with iDeal or credit card in the web shop.

You can pay securely online with iDEAL if you have access to internet banking with any of these banks: ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers.

Take the following steps when paying with iDEAL:

  1. Choose iDEAL as payment method.
  2. Select a bank.
  3. You will be diverted to your banks payment site.
  4. Here you will pay with internet banking.
  5. You will receive a confirmation from your bank.

You will return to the web shop, your order is complete.

For every order you will receive a clear invoice with detailed information regarding the order and the amount billed.

Pay with your credit card and secure code

Your credit card payment will be authorized at this stage of the order. However, the amount will not be debited until two working days later, so after your order is delivered. With 3-D secure, you will enter an extra code into the card reader during payment. By doing so, stolen cards cannot be used. 3-D secure is different to the Card Security Code on the back of the credit card. The 3-D secure is referred to as “Secure code” at Mastercard and “Verified by Visa” at Visa.


You can also opt to pay for your order afterwards with Klarna. Once your order has reached us, you will receive a payment overview by email from Klarna. The outstanding amount can be paid instantly or within 30 days by clicking on the payment button in the email you have received. If you decide to return your order, or part of it, simply let Klarna know. Klarna will send you an amended invoice by email. Ordinarily, you will receive this within one day after the return has been received at our distribution center.

If you have not paid your invoice within 30 days, Klarna will send you a reminder via email. Should payment not be made by the deadline indicated in this reminder, Klarna will charge additional fees (which you will be liable for).

If you have any questions regarding your payment to Klarna, feel free to contact the Klarna customer service. You can log in via klarna.nl using the email address that is linked to your Klarna account, or simply download the Klarna app to your smartphone or tablet. You can also reach Klarna on: +31 (0) 2 08 08 28 52.

Keep in mind: If you have placed an order via the web shop using Klarna as a payment option, then it will not be possible to exchange your order at our America Today stores.

All our prices are vat inclusive.

Paying with America Today Giftcard

Paying with a gift card is temporarily not possible!

Paying with a gift card is also an option! If you have a scratch code, you can spend it online. In the check out, select the payment option "America Today giftcard" and enter the card details. If you want to return an item paid for with an America Today gift card, you will receive an E-gift card with the value of the returned amount. This E-gift card can also be scanned in the store.

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Monday - Friday: 9 am - 5 pm